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This project takes a holistic approach to the accessibility of banking services: buildings, banking foyers, ATMs, bank cards and websites are made accessible for persons with all kinds of disabilities.
To make banking accessible there are no steps at the entrances to the branch offices, a tactile guiding system leads to the information desk and advice counters are equipped with induction units. The website is available in sign language and simple language and in 2011 a new bank card for blind and visually impaired persons was launched.
Unicredit Bank Austria AG, Towards fully accessible banking services, Austria -
Voting and participating in the electoral process
With its two regulations, Spain has introduced a voting procedure for blind electors as well as basic conditions of accessibility and non-discrimination for persons with disabilities to participate in elections and political life. This latter legislation is a broader policy framework aimed at improving the implementation of participatory rights.
Spanish Ministry of Home Affairs, Department on Electoral Cooperation, ROYAL DECREE 1612/2007 ON AN ACCESSIBLE VOTING PROCEDURE FOR PEOPLE WITH VISUAL DISABILITIES & ROYAL DECREE 422/2011 ON THE CONDITIONS FOR THE PARTICIPATION OF PERSONS WITH DISABILITIES IN POLITICAL AND ELECTORAL PROCESSES, Spain -
Free sign language translation application in Portuguese with millions of monthly translations
Federal University of Paraíba & Brazilian Government's VLibras: A public, free, open-source sign language translator with a vocabulary of approximately 21,000 signs. In 2023, VLibras had around 40 million daily accesses and performed about 3 million translations per month.
VLibras Suite, Brazil -
Cooperation of an IT-company with Uber for improving the accessibility of taxi services
The Indian IT group Mphasis developed two services joining forces with the taxix service Uber to make their services more accessible and financed their implementation: uberASSIST offers passengers assistance from trained driver-partners, and uberACCESS offers retrofitted, wheelchair-accessible vehicles.
Mphasis F1 Foundation, Mphasis uberASSIST and uberACCESS, India -
Comprehensive accessibility programme for large refugee camps
Inclusive Rohingya Response was launched by the Centre for Disability in Development, a leading NGO in Bangladesh. It identifies inaccessible facilities in refugee camps of the Rohingya people and modifies them with locally available materials, provides training for staff members and health and rehabilitation services for people with disabilities.
CDD - Centre for Disability and Development, Inclusive Rohingya Response, Bangladesh -
The Atatürk Airport Istanbul was made accessible through a holistic approach: tactile surfaces added; sanitary facilities renovated; induction loop systems implemented. Strong emphasis was laid on the training of the airport employees.
The specific needs of persons with disabilities were taken into consideration in order to make the Atatürk Airport accessible. A holistic approach was chosen, not limiting itself to the transformation of the physical space but also aimed at creating awareness within the organisation as well as amongst the general public.
TAV Istanbul, Airport accessibility for everyone, Turkey -
Major outdoor park developments based on Universal Design principles
ACTServices Inc. is a US-based accessibility consulting firm. Since 2010, ACTServices has made two local parks accessible: Forest Glen Park (Illinois) and The Gathering Place (Oklahoma), considering especially children’s ability to experience the park and nature in general.
ACT Services Inc., Universal Design in Outdoor Parks, United States of America -
Brazil’s billion dollar National Plan for Inclusive Education
Among the measures of "Life without Borders" were accessible classrooms and transportation, access to technical training and higher education, as well as a Continuous Cash Benefit School Programme to help schools to locate out-of-school children with disabilities and to enrol them in school.
Presidency of Brazil, Secretariat of Human Rights, National Plan of Rights of Persons with Disabilities ‘Living without Limit’ of 2011, Secretariat for Human Rights of the Presidency and 15 federal ministries, Brazil, Brazil -
The BCA Universal Design Mark (UD Mark) accords recognition to the building owners and designers who go beyond the code compliance to create user-friendly buildings. It allows assessment of projects at design stage, thereby facilitating the incorporation of UD principles from the onset of project development.
To support an inclusive environment, the BCA launched the Accessibility Master Plan. The UD Mark is part of this and provides a two-stage assessment process: upfront credit for the concept design and subsequent award affirmation when the development is completed. A "self-help" checklist makes UD more tangible and easier to implement.
BCA - Building and Construction Authority, Certification scheme for Universal Design, Singapore -
Mainstream TV station organizing a sign language academy for interpreters specializing in sports coverage
Okayama Broadcasting Co., Ltd. (OHK), Japan: Initiated a sign language program for deaf interpreters, focusing on distinctive aspects of motor sports. Supported by the Toyota Mobility Foundation, it aims at the 2025 Deaflympics in Tokyo.
OHK Sign Language Initiative, Japan