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Capturing and distributing critical election-related sign language
With the "Electoral Sign Language Lexicon" IFES captures critical election-related sign language vocabulary. For explanation there are books, the Internet and an app. Train-the-trainer workshops are also available. Over 300 books have been distributed and the app has been downloaded more than 500 times.
IFES - International Foundation for Electoral Systems, Electoral Sign Language Lexicon, Libya -
Employer-driven job creation for people with intellectual disabilities
The KLAPjob project forms partnerships with various companies to identify and advertise jobs in the open labour market. People with intellectual disabilities are then helped to choose and apply for the most suitable job for them. Between 2014 and 2019, KLAPjob has successfully supported people into 3,684 jobs.
Lev - Inclusion Denmark, KLAPjob, Denmark -
IT training for people with disabilities
Since 2007, CRS - jointly with three training institutions in Viet Nam - has been offering IT courses to people with disabilities. Businesses and employers have been involved in the curriculum design, in providing internships and in recruitment (which is vital for the training outcomes). Nearly 70 per cent of the participants find employment.
CRS - Catholic Relief Services, Information Technology Training Programme (ITTP), Vietnam -
Social and recreational activities for persons with disabilities and their families
Since 2005 the Shekulo Tov Group in Israel has offered ‘SAME’ (Skills, Activity, Mediation, Environment), a large-scale and government-funded social and recreational programme for people with disabilities and their families. Activities take place in real life and online, and range from visits to the cinema to skills training.
Shekulo Tov Group, SAME (Skills Activity Mediation Environment), Israel -
Shoe-shops, barrier-free for all
In 2010 APSA started a partnership with Tempe Grupo Inditex to develop the for&from store, which is uniquely designed to provide universal accessibility for consumers with various disabilities. In addition, the shop provides special services, such as the use of sign language for people with a hearing impairment.
Tempe, for&from stores, Spain -
Universal Design in Irish Tourism Services as a business case
Ireland's voluntary standard on universal design of tourism services shows that more accessible customer communication requires neither much training nor additional costs. On the contrary, it creates business benefits: Easier online bookings or clearer menus bring fewer complaints and higher sales.
NSAI - National Standards Authority Ireland, Irish Standard I.S. 373:2013 on Universal Design for Customer Engagement in Tourism Services, 2013 National Standards Authority of Ireland, Fáilte Ireland and Centre for Excellence in Universal Design, Ireland, Ireland -
Mystery Clients with disabilities evaluating the accessibility and usability of services
Access Israel, a leading NGO, trains training people with different disabilities to act as ‘mystery shoppers’ to covertly assess the level of accessibility and usability of services. Businesses pay for the service to improve their services, and many use it regularly. By 2021 testing teams had completed more than 300 assessments.
Access Israel, Accessibility Testing and Evaluation by Undercover Clients with Disabilities, Israel -
Sign language translation app for accessing services and businesses
Signs Media Kenya is dedicated to education, information, and entertainment in sign language. The social enterprise operates a news channel and has developed ‘2022 assistAll – an app that provides on-demand, 24/7 interpretation services and is available in English as well as Saheli.
Signs Media Kenya Limited, assistALL, Kenya -
Flanders’ Personal Assistance Budget
The most important feature of Flanders´ Personal Assistance Budgets (PAB) is that the person with disabilities (or their representatives) controls both the assistance and the assistance budget, not the assistance provider. A multi-disciplinary team assesses and decides the budget each user receives, depending on his or her support needs.
VAPH - Flemish Agency for Persons with Disabilities, FLEMISH GOVERNMENT DECREE ON THE PROCEDURES FOR GRANTS (PERSONAL ASSISTANCE BUDGET) TO PERSONS WITH DISABILITIES, Belgium -
A comprehensive strategy to make Office 365 fully accessible
To simplify the utilization for persons with disabilities, Microsoft 365 has been made accessible by including accessible templates, built-in learning tools, intelligent suggestions for image alt-text and an accessibility checker. Office 365 is available for home, business, enterprise and education use including free versions for students and teachers.
Microsoft Corporation, Office 365, United States of America