Are all urban public transports (bus, metro, tram) accessible to all persons with disabilities?
Any exceptions qualify for ‘Yes – with Qualifications’. Accessibility must, however, include both blind persons and those persons with mental or intellectual disabilities. A very important issue here is that drivers (especially bus drivers) are both trained, and obliged personally, to help, if required, a person with disabilities. Wheelchair users should be able to enter and leave buses without assistance. If ‘Yes – with Qualifications’, please indicate why. If “Yes” please describe any significant differences between the legal situation and the reality of everyday life.

Relates to Convention Article:

  • No.9, Accessibility

In detail

Article 9 of CRPD prescribes that in order “to enable persons with disabilities to live independently and participate fully in all aspects of life, States Parties shall take appropriate measures to ensure to persons with disabilities access, on an equal basis with others… to transportation, both in urban and in rural areas’’ . The Convention further calls for appropriate measures “to provide training for stakeholders on accessibility issues facing persons with disabilities…”

The question refers generally to “all urban public transports” to intentionally ask about the whole urban transportation system, including both the vehicle itself but also the related built environment and information and communication services and facilities. In the interests of clarity and focus, it should be accepted that the question is intentionally restricted to the (typically better) transportation situation in larger cities. Accessibility options for the vision impaired and persons with mental disabilities were also specifically included in the question, as well as the importance of training for stakeholders on accessibility issues.