A fast growing, cross-country provider of video remote services for deaf and hard-of-hearing persons
- Solution
- Deafcom
- Organization
- Deafcom
- Country of Implementation
- Czech Republic
- Region
- Europe
- Subregion
- Central and Eastern Europe
- Start Year
- 2020
- First published
- 03.12.2024

Solution details
“Everyone deserves access to equal communication, and we are privileged to play even a small role in enabling it. ” Michal Obložinský, CEO, Deafcom CZ s.r.o.
Deafcom CZ s.r.o. is a Prague-based company specializing in the development of software for video remote service (VRS) and video remote interpretation (VRI). The company provides deaf and hard of hearing individuals with the ability to make and receive phone calls, and to interact with both public and private institutions. Deafcom collaborates with VRS and VRI providers across multiple European countries, and offers features such as back-calling, instant access, and emergency communication. As of 2024, Deafcom’s services were employed in nine European countries, facilitating some 30,000 interpretations.
Problems Targeted
Deaf or hard of hearing individuals face barriers accessing information and services in their primary language, leading to social exclusion and limited societal integration.
Solution, Innovation and Impact
Deafcom CZ s.r.o., located in Prague, specializes in developing software for video remote service (VRS) and video remote interpretation (VRI), providing immediate communication access for individuals who are deaf or hard of hearing. The service is designed to facilitate these individuals in making and receiving phone calls, communicating during emergencies, and interacting with both public and private institutions. For specific tasks, Deafcom collaborates with Signcoders, a Hungarian company that employs deaf IT professionals to develop solutions. Noteworthy Deafcom features include a back-calling service available in certain countries, connections to emergency lines in all countries, and immediate access to interpreters. The company works closely with deaf communities, VRS and VRI providers, and local interpreter centres across EU countries to ensure high-quality interpreting services that acknowledge regional variations in sign language. Additionally, Deafcom develops solutions for public and private institutions that seamlessly integrate into existing processes.
Funding, Outlook and Transferability
Deafcom has successfully secured an investment of €250,000 from two Czech venture capital funds to support the initial development of its IT solutions. The company operates on a Software as a Service (SaaS) model, generating recurring revenue through partnerships with VRS and VRI providers. Deafcom plans to expand its services from 9 to 15 countries and significantly increase the number of facilitated interpretation calls to hundreds of thousands. The company estimates that approximately 65,000 interpretation sessions will utilize its services by 2025. (Zero Project Awardee 2025)
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