One platform for all - from assistance to incentives for employers
- JobAccess Service 2016 Department of Social Services (DSS), WorkFocus Group, Australia
- Australian Department of Social Services
- Country of Implementation
- Australia & Oceania
- Start Year
- First published
“We commend the Department of Social Services for its considered engagement with civil society throughout the development of the new JobAccess.” Dwayne Cranfield, CEO, National Ethnic Disability Alliance (NEDA), an Australian Disabled Peoples Organisation
By providing practical assistance to people with disabilities, employers, and service providers, Australia’s JobAccess Service is a government-driven service that removes barriers and reduces bureaucratic hurdles to disability employment. To date, JobAccess has managed 245,000 enquiries and 33,000 applications for employment assistance funding, and has created 2,500 job opportunities.
Australia’s JobAccess Service of 2006, renewed in 2016, helps people with disabilities, employers, employment service providers, and the community to access advice regarding resources, financial assistance, and workplace services. It engages with employers to educate them on the benefits of employing people with disabilities and on the kinds of support that are available; facilitates the removal of workplace barriers through advice and adaptation grants; and offers people with disabilities the support they need to find or retain a job.
Solution, Innovation and Impact
Accommodation Not only are environmental adaptations provided, but also communication devices, sign language, and mental health supports. Continuous consultation The involvement of all stake- holders ensures the ongoing improvement of JobAccess, and recent consultations have led to combining four different services while realizing cost savings and efficiencies. Access to information The JobAccess platform creates a central gateway for support, self-help information, and multi- channel guidance, providing access to the right advice and funding at the right time.
Funding, Outlook and Transferability
The JobAccess team recently provided information to the United States’ Job Accommodation Network, Qatar’s Assistive Technology Centre, and Canada’s Office of Disability Issues. JobAccess was granted the UN Public Service Award in 2008.