Accessibility Indicators

1. Requirements for public procurement

Have public authorities in your country obligations/rules to include functional accessibility requirements in ICT and built environment public procurement procedures? This question ask about whether, in public procurement procedures (processes for…

2. Publicly available websites

Is there a legal requirement for public sector bodies’ websites and websites of publicly available services in your country to be accessible to all persons with disabilities? “Public sector bodies”…

3. Public service communications and delivery

In public services related to social security benefits, are the communication and delivery of the service accessible to all persons with disabilities? The accessibility of public services’ communication and delivery…

4. TV and Radio programs

In your country, are accessible broadcasting services (TV and radio programs) readily available to all persons with disabilities? “Accessible broadcast services” are optional subtitles (closed captioning), signer in the screen (sign…

5. Taxi services

In your city, are accessible private taxi transportation services (reservation systems and vehicles) readily available to all persons with disabilities? Please consider besides “taxi”, shared taxis and any alternative mode of…

6. Information on tourism, sport, leisure

Is there reliable information about the accessibility of tourism, sport and leisure services and facilities in your city? Please consider “reliable” as the quality of the information that allows the…

7. Emergency phone lines

Are your country main emergency phone lines (police, firemen, ambulance) accessible to all persons with disabilities? The question takes in consideration the provision of relay services - human operated services…

8. Training of ICT students

Do ICT university students receive mandatory training modules about inclusive design solutions? "Inclusive design solutions”" means the design of products, environments, programmes and services to be usable by all people,…

9. Training of architects and engineers

Do architects and engineers receive mandatory training modules about inclusive design solutions? "Inclusive design solutions”" means the design of products, environments, programmes and services to be usable by all people,…

10. Information about banking services

In your country, is the information about banking services (i.e. bank accounts, loans, mortgages) accessible to all persons with disabilities? The information about banking services may be provided through printed documents,…

11. ATMs (cash dispensing machines) for all

In your country, are accessible ATMs (cash dispensing machines) readily available to all persons with disabilities? “Accessibility of ATMs”: ATM (Automatic Teller Machine) with audio-based functions, at a convenient height…

12. Mobile phones for all

In your country, are accessible mobile phones handsets readily available to all persons with disabilities? Mobile handsets can be made accessible to persons with different disabilities by integrating a variety…