The Association of Train Operating Companies (ATOC) has produced a map of the mainland National Rail network in the UK that provides at-a-glance information about the accessibility of many stations.

Solution
Web-based tool to plan access to railway stations
Organization
ATOC - Association of Train Operating Companies
Country of Implementation
United Kingdom
Region
Europe
Subregion
Western Europe
First published
31.01.2014

"Stations Made Easy" allows passengers to evaluate accessibility before they start their journey. Interactive station maps provide detailed information about accessibility at every station on the rail network in Great Britain. Stations Made Easy also allows passengers to identify routes through stations which best meet their needs.

Solution details

People

“Stations Made Easy gives passengers with disabilities important information to assess if they can use a particular station. It eases their rail experience.” David SINDALL

Stations Made Easy allows passengers to evaluate accessibility before they start their journey. ATOC have produced detailed plans, in the form of interactive station maps, for every station on the rail network in Great Britain. The maps provide detailed information about accessibility at every station. Stations Made Easy also allows passengers to identify routes through stations which best meet their needs. This includes delivering a step-by-step plan to passengers showing them what they will encounter using a particular pathway through a station.

Problems Targeted

For persons with disabilities, travelling by railway can be challenging due to many unknown barriers. Not knowing what the railway station of origin or destination looks like or where the elevator is located makes journey planning difficult and discourages people from making journeys.

Solution, Innovation and Impact

Web-based tool to plan access to railway stations

Related information

Solutions with the same:

Country of Implementation

United Kingdom

Region of Implementation

Europe