This research project provides a comprehensive list of barriers in public transport systems and convenient solutions for vision and hearing impaired passengers. Authorities and public transport companies can use the results to improve their services.

This research project provided an initial comprehensive list of barriers together with convenient solutions that should be considered for a barrier-free public transport system. The database provides approx. 300 best & worst practices (with photographs) as a toolkit to design barrier-free transport systems.

As public transport is an ever more important factor in everyday life, the responsible authorities should be made aware of the specific problems imposed on vision- and/or hearing-impaired persons. This research project provided an initial comprehensive list of barriers together with convenient solutions that should be considered for a barrier-free public transport system.

Problems Targeted

The project team found a variety of problems imposed on impaired passengers that could be segmented into four categories: 'stops and stations', 'vehicles', 'general mobility problems' and 'public awareness'. Multiple solutions to each barrier are presented and the main target group is indicated.

Solution, Innovation and Impact

Database of solutions

Pictures