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Bank employees provide sign language services to customers
Since 2015, UniCredit Bank Austria has been offering Austria-wide consultations for customers in the form of sign language via video calls allowing a variety of transactions. Three sales managers are available for consultation in sign language as part of the "online branch" from Monday to Friday from 8 a.m. to 8 p.m. by appointment
Unicredit Bank Austria AG, Smart Banking in Sign Language, Austria -
Quick rollout of guidelines on how to treat patients with disabilities in pandemic times
Accessible Emergency Services was launched by Access Israel, a leading NGO, to provide health care providers with guidelines and videos for interacting – both remotely and in person – with COVID-19 patients with disabilities. The programme has already expanded to other emergency services and vital services organizations.
Access Israel, Accessible Emergency Services, Israel -
A government-run inclusive employment ICT-platform used by several countries
Bangladesh's NISE project facilitated 2,000 employments for persons with disabilities by 2024. It offers career guidance, skill development, and job fairs through its inclusive ICT platform backed by UNDP.
a2i - Aspire to innovate, National Intelligence for Skills, Education, Employment, and Entrepreneurship, Bangladesh -
Government-led crowdsourcing platform to guide policymaking for inclusive workplaces
The US Department of Labor’s ePolicyWorks is a ‘virtual town hall’. Through an accessible online crowdsourcing tool, anyone can participate in national dialogues on employment and disability issues - a model that has already been adopted by other US agencies.
Department of Labor of the US, ePolicyWorks Initiative, United States of America -
Personal Ombudsmen Enhance Self-Determination
Personal ombudsmen (POs) assist individuals with psychosocial disabilities in taking control of their own situation. In 2017 the organization employed a self-determination coordinator (referred to as a BISAM) charged with working alongside POs in group homes; and in that year the POs served more than 600 people.
PO Skåne - Personal ombudsman in Skåne, Sweden -
Volunteer-based distance learning platform for people with visual impairments
Engelsiz Erisim Derneği has developed a online learning platform offering courses to people with visual impairments. Up to seven different classes are taught daily using TeamTalk, a free voice chat room. The courses are prepared and conducted by visually impaired instructors and are uploaded to the online platform.
ABFA - Association of Barrier Free Access, Online Learning Platform, Turkey -
Sign bilingual education from infancy to secondary school
Deaf and hearing students study together in the same classroom, receiving sign language and oral instructions simultaneously. The courses are available in signed and spoken languages, using Hong Kong Sign Language, Cantonese, Mandarin, and English. In 2019, 124 deaf children enrolled in the programme.
Chinese University of Hong Kong, Centre for Sign Linguistics and Deaf Studies, Sign Bilingualism and Co-enrolment in Deaf Education Programme, China -
A social franchise model for accessibility experts
In 2015, the All-Russian Society of Disabled People (ARDS) began to conduct accessibility seminars throughout the country. In order to support many of the people it trains, the ARDS set up expert centres across Russia, offering advice and financial support. By 2019, some 480 experts were working in 64 of 85 regions of Russia.
All Russian Society of Disabled People, Certification in Accessibility Expertise, Russia -
Expanding a chain of coffee shops run by Deaf young people
I Love Coffee operates a chain of coffee shops and coffee roasters and is staffed by deaf youngsters. Employees receive training and support. I Love Coffee currently has ten locations in Cape Town and Johannesburg and employs 26 people, 80 per cent of whom are deaf, and has trained a total of 100 people.
I Love Coffee, I Love Coffee, South Africa -
Cross-sectoral effort to build accessible homes for people with disabilities in poverty
Puspadi Bali operates a housing project in Bali for people with physical disabilities living in poverty. The houses are built after an individual evaluation and in collaboration with Warmadewa University and Journeyman International, an NGO focusing on architectural services in a humanitarian context.
PUSPADI Bali, Accessible Housing, Indonesia
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