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A large e-commerce platform supporting retailers with disabilities
Taobao’s 10,000 Merchants Programme helps entrepreneurs with disabilities sell online. Launched in 2023 with Alibaba Foundation support, it offers free e-commerce training, digital tools, accessibility features and community support. By June 2025 over 5,000 merchants were supported.
Alibaba Foundation, 10,000 Merchants Programme, China -
African telecom provider aiming at an inclusive workforce and accessible customer experience
Safaricom, a major mobile network operator from Kenya, committed to achieving a 5 per cent share of people with disabilities in its workforce by 2025. As part of the company’s Diversity & Inclusion Programme, offices and sales outlets are being made barrier-free and products and services are being made more accessible.
Safaricom PLC, Diversity & Inclusion Programme, Kenya -
Training volunteers to teach entrepreneurship development
Volunteers are selected by the community to act as a driving force and role model. They lead self-help groups that develop business plans for individuals and joint initiatives, both farm and non-farm. In 2020, 25,965 people in 599 villages received direct support, including 7,000 people with disabilities.
Naman Seva Samiti, Ujjawal – Disability Inclusive Livelihood Initiative, India -
Creating an inclusive strategy for a multinational company
Wipro Ltd. is a global IT- and consulting company with a workforce of more than 170,000 people. In 2009, Wipro launched a formal Disability Inclusion Policy Framework and governance mechanism to create an inclusive environment within the company, benefitting more than 2,000 people with various disabilities.
Wipro Ltd., inclusive company strategy, India -
Vocational training and micro-financing for young people with disabilities
The project offers accessible vocational training and management courses as well as mentorship and access to microfinance. Between 2018 and 2020, the project delivered over 50 training courses for 400 participants, 200 people with disabilities found employment, and 23 small businesses were created.
Lebanese Union for Persons with Physical Disabilities-LUPD, Improving Socio-economic Opportunities for People with Disabilities in Bekaa and South Lebanon, Lebanon -
A museum´s multisensory approach to its exhibitions
Wien Museum’s redevelopment integrated accessibility from the start through a four-year co-creation with disability organisations. It features 50+ tactile and interactive stations, Austria’s first Changing Place toilet, free inclusive programmes and strong visitor growth since 2023.
Wien Museum, Wien Museum Renovation and Expansion, Austria -
Multinational IT-manufacturer developing an accessible hiring and workplace programme
Flex Zhuhai is the Chinese subsidiary of Flex Ltd, a leading electronics contract manufacturer. In 2015, Flex Zhuhai implemented an accessibility programme, including accessible hiring practices and an internship programme. By 2021 the number of employees with disabilities had increased from 13 to more than 200.
Flex Ltd., Barrier free programme, China -
Disability inclusive workforce development for all students in higher education
In 2012, the University of Cape Town (UCT) launched a study programme on disability for students with and without disabilities at postgraduate, master and doctoral level. The curriculum focuses on promoting inclusive practices in education, health and social context. In 2019 there were more than 100 students in the programme.
University of Cape Town, inclusion for Social Justice (ISJ), South Africa -
A whole IKEA department run by persons with disabilities
alsterarbeit is a social enterprise providing jobs for people with disabilities such as gardening, carpentry, packaging, IT, and gastronomy. In June 2014, the organization entered an agreement with IKEA to run the recovery department of IKEA at the Altona store in Hamburg, creating 30 jobs for people with disabilities.
alsterarbeit, Cooperation with IKEA, Germany -
Support programme for entrepreneurs with disabilities
RED – Emprendedores con Discapacidad (Entrepreneurs with Disabilities), a programme of Fundación Vida Independiente in Chile, supports entrepreneurs with disabilities through training, individual counselling, an online store, and accessible tools.
Independent Living Foundation Chile, RED – Emprendedores con Discapacidad (Entrepreneurs with disabilities), Chile