Innovative Practices 2013 on Employment

A new approach to labour inclusion

Partnership in Opportunities for Employment through Technology in the Americas (POETA) Accessible centres increase social inclusion and improve competitiveness by providing technology and job-readiness training to persons with disabilities.

About the practice at a glance
Name of Innovative Practice:A new approach to labour inclusion
Organisation:The Trust for the Americas – Organization of American States/POETA
of origin


124,292 users

15,675 trained people

1,851 people employed


Through a combination of Information and Communication Technologies (ICT) and Adaptive Technologies, POETA provides persons with disabilities with the necessary skills for improving their participation in the labour market and becoming more independent.

POETA Accessible centres provide holistic, inclusive technological and professional training that increases job opportunities for people with disabilities.


–      Low education level of people with disabilities due to the lack of accessible public education opportunities

–      Lack of certification for labour competencies

–      Social barriers and misconception about disability


–      Demand mapping of the labour market to promote awareness of jobs suited to participants’ educational background

–      Established alliances with local enterprises, providing ICT training according to the needs of the community

–      Support of local partners – more than 1,500 allied businesses participated in awareness campaigns and activities

–      Positive impacts

–      Recommendations for labour inclusion to the General Assembly of the Organization of American States

–      A regional exchange of knowledge about job opportunities for people with disabilities through a website in which employers post their vacancies


POETA began in Guatemala in 2004. The initiative has since expanded to 14 countries in Latin America: Argentina, Brazil, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, México, Panamá, Perú, Puerto Rico, República Dominicana and Venezuela.


David Rojas
Business Development and Marketing Director
The Trust for the Americas – Organization of American States
1889 F St. NW 7th Floor, Washington, DC 20006, USA
Phone: +1 202 458 3036

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