Keywords: Brazil, Middle East, app, cerebral palsy, intellectual disabilities

Livox

Livox is a social enterprise based in Brazil. The organisation has developed an alternative communication app that enables people who cannot communicate verbally and people with learning difficulties to communicate and learn. The app responds to the needs of the user based on machine learning. The app generates income from licenses and currently has 25,000 users in 10 countries, is compatible with 25 languages and is looking to expand to other geographies.

About the practice at a glance
Name of OrganisationLivox
Type of organisationSocial Business (for-profit)
Country
of Implementation
Brazil
Year started2011
Funding modelIncome from the project itself (licenses). Civil society funding (550k $ grant from Google)

IMPACT

Over 25,000 people with disabilities use our solution in 10 countries from Brazil, to the United States and the Middle East. software is compatible with 25 languages. Livox is being mainly used in schools to enable non-verbal people to communicate with teachers and their peers and also to enable them to access any educational content. The software adjusts itself according to every disability need. 

The CEO founded Livox to help his daughter who has Cerebral Palsy due to a medical mistake. The software was tested with hundreds of different disabled people at the founder´s rehab center. 

Founder received many awards, including Social Entrepreneur of 2017 by the World Economic Forum, Schwab Foundation, Davos, Switzerland

THEORY OF CHANGE

We asked projects to outline their impact model (also called Theory of Change) – their main target groups, the key activities they offer these target groups, and what impact they want to achieve:

Target GroupActivityImpact
People with disabilities
Speaking and learning

Empower them through communication and learning
Teachers and educatorsLess work when dealing with disabled students, more activities for themBetter support students with disabilities or learning impairments.

REPLICATION EXPERIENCE

Livox has already replicated our innovation. 

We started in Brazil and we had the opportunity to sign a joint venture contract with a business partner to distribute our solution to the Middle East. They are the ones responsible for translating, localizing, marketing and selling our solution in their market. The results have been mixed. We were able to do several pilots in many countries but we are still waiting for them to have more consistent sales. 

ORGANISATIONAL CAPACITY AND STRATEGY

As a social enterprise, we have a full commitment to replicating our solution, but we also understand that this needs to be done in a sustainable way. We don’t have immediate resources for replication. We depend on partnerships and actual interest from the target market in order to start a replication process. 

We expect to expand to English and Spanish countries and continue to innovate to make our solution to work with an even wider population of disabled people. Currently, we are improving our Natural Language Processing (NLP) algorithms to allow verbal people to engage in more meaningful conversations with our users through our software. 

The founder and CEO would represent Livox in the program: https://www.linkedin.com/in/carlosonline/

MOTIVATION

The matter of replication is quite tricky. Especially when it comes to different markets, different price points, different cultures. We hope we can gain some insights with the Zero Project Impact Transfer program so we can better understand the challenges behind different scenarios and maybe evaluate the possibility of having a recipe that can be more easily replicated. 

 The key challenges we hope to address in this program are: 

– Different price points for different scenarios  

– Best way to engage partners in different countries so they can see the advantages of working with us Understand the way taxes and other variables may affect different locations  

– What would be the minimum viable structure for each new location for replication?