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The story of Nicéforo Andrés Amado, user of Centro de Relevo

Nicéforo having a video call with someone else, using sign language.

“I am working at Corona and can now even participate in team meetings.”

My name is Nicéforo Andrés Amado and I am 32 years old. I was born in Anolaima, a town of about 300,000 people located in the Colombian Department of Cundinamarca, very close to the capital, Bogotá. When I was born I was able to hear, but after a few months I lost my hearing due to an accident.

Before encountering the FENASCOL “Centre for Change: Technologies for Inclusion” project I was highly dependent on the support of others to access information, and it was frustrating to communicate with people. I did not always have the funds to hire a face-to-face interpreter, and so I had to make people understand me in other ways. That changed, however, seven years ago when a friend told me about the FENASCOL project. That’s when I started using their call relay service. I called my mom and she could not believe it was me! Later, I started using the Online Interpretation Service (SIEL), and it became my daily tool, since it allows me to communicate with my fellow listeners of the Corona Company, where I currently work. Thanks to the SIEL interpreter, when the company holds team meetings I do not miss any information and participate actively.

The “Centre for Change” really changed my life. It gives me peace of mind and, most importantly, it gives me the opportunity to be independent.

Read more on how FENASCOL enables telephone communication between deaf and hearing people by reading the factsheet.