Innovative Policy 2017 on Employment and Vocational Education & Training
Returning Malaysians with acquired disabilities to work
|Responsible body||Social Security Organisation (SOCSO)|
Under the auspices of Malaysia’s Social Security Organisation (SOCSO), the Job Placement & Employment Support Services (JPESS) initiative is a component of the national Return to Work (RTW) programme, which offers comprehensive physical and vocational rehabilitation to employees suffering from injuries or invalidities. The RTW programme is the first to provide such services to those who are unable to return to their previous employers, including job placement assessments, job matching, and counselling – all using a case management and multidisciplinary approach. From 2007 to 2015, SOCSO engaged with more than 10.000 companies.
Stigma among employers causes many workers to loose employment after they suffer a significant injury or illness. To address this, SOCSO introduced the Return to Work programme in 2007, in accordance with the Employees’ Social Security Act of 1969 and Employee Social Security General Rules of 1971. RTW was the result of a cost/benefit analysis by the Australian Government in 2003 and a pilot disability management programme by SOCSO in 2005. In 2008, JPESS became a component of the RTW programme, which has operated in every region of the country since 2009. Various stakeholders, including disabled peoples organizations, have been and continue to be engaged in its development and implementation.
«This programme is very meaningful for those who are going through a rough time in their lives and for employers it is a social responsibility.»
The JPESS initiative ensures that the responsible case manager is assisted by a job placement officer, who makes a job placement assessment of each candidate and designs an individual employment support plan. This officer disseminates information on jobs, prepares and places the person through case management, in some cases helps the individual to start a business, utilises the job coach approach (if needed), and connects with employers. JPESS also raises awareness with employers, provides for accessibility/inclusion measures, and provides information about fiscal benefits. SOCSO reports to the Ministry of Human Resources and feeds back to the National Council for Persons with Disabilities. It also manages a pooled fund of statutory contributions made by employers.