Innovative Policy 2017 on Employment and Vocational Education & Training
One platform for all – from assistance to incentives for employers
|Started:||2006 (redesigned 2016)|
|Responsible body||Department of Social Services (DSS), administered by WorkFocus Group|
Australia’s JobAccess Service of 2006, renewed in 2016, helps people with disabilities, employers, employment service providers, and the community to access advice regarding resources, financial assistance, and workplace services. It engages with employers to educate them on the benefits of employing people with disabilities and on the kinds of support that are available; facilitates the removal of workplace barriers through advice and adaptation grants; and offers people with disabilities the support they need to find or retain a job.
In 2005, Australia’s Human Rights and Equal Opportunities Commission undertook a national inquiry to identify the major obstacles to the employment of people with disabilities, and among its recommendations it urged a reduction in the bureaucratic burden that is placed on employers so as to improve their attitude towards such hiring practices. After further consultation, the JobAccess Service was launched in 2006. In 2015 a new stakeholder engagement took place, with 740 people attending 38 public forums and providing 122 written submissions. Eight workshops were conducted to develop the JobAccess website. As a result, in 2016 a renewed JobAccess started to consolidate services and other employment-related elements, such as the Complaints Resolution and Referral Service and the National Disability Recruitment Coordinator.
«We commend the Department of Social Services for its considered engagement with civil society throughout the development of the new JobAccess.»
The Australian JobAccess Service, overseen by the Department of Social Services and administered by WorkFocus Australia, incorporates all matters related to the employment of people with disabilities. It comprises a user-friendly website that provides information on the full range of employment services available, including: information on recruitment and job search; referral points to government-funded programmes and services; an email and telephone-based information service; the Complaints Resolution and Referral Service; the National Disability Abuse and Neglect Hotline; employment assistance funding that provides financial assistance to purchase a range of work-related modifications and services; the promotion of employment of people with disabilities; and engagement with employers to increase opportunities for people with disability through the National Disability Recruitment Coordinator. WorkFocus Australia provides the Department of Social Services with quarterly reports to review progress, which monitors its performance.