Are all urban public transports (bus, metro, tram, train) accessible to all persons with disabilities?


Any exceptions qualify for ‘Yes – with Qualifications’. Accessibility must, however, include both blind persons and those persons with mental or intellectual disabilities. A very important issue here is that drivers (especially bus drivers) are both trained, and obliged personally, to help, if required, a person with disabilities. Wheelchair users should be able to enter and leave buses without assistance. If ‘Yes – with Qualifications’, please indicate why. If “Yes” please describe any significant differences between the legal situation and the reality of everyday life.

In detail

Only 3 percent of the experts replied that in their country all urban public transport is accessible to all persons with disabilities. The lack of training for the drivers was reported as one of the major issues in preventing transportation from being accessible for all persons with disabilities (Taiwan, Ukraine, Austria, South Africa, Romania, New Zealand). It was also stated from many respondents that transportation is, if at all, accessible for persons with physical disabilities. The information on public transportation services, the stations and bus stops etc. are rarely accessible for persons with visual impairments or other kinds of disabilities, since mainly physical barriers are removed (New Zealand, United Kingdom, United States, India). In 55 percent of the countries covered by the questionnaire experts stated the urban transportation is not accessible for all persons with disabilities.